Delivery and Returns
Where do we ship from and how?
We deliver from Baboushkini HQ in London, England with Royal Mail's tracked 48 parcel service.
Where do we deliver?
We deliver within the UK and to Europe, although please note that any orders arriving in Europe may be subject to duties and taxes that you as the customer will be liable to pay.
What are our shipping rates?
Your rate will be calculated on checkout based on the weight of your order but is most likely to be around £4 for UK orders. All UK orders over £150 qualify for free delivery!
Returns, Refunds and Exchanges
We accept returns and exchanges on all unworn, used or damaged products within 14 days of purchase delivery. After that point, all sales are considered final. Unfortunately Baboushkini is not currently able to cover or refund return shipping costs, or provide shipping labels. We will however cover the shipping cost of sending out an exchanged size.
Please contact us at hello@baboushkini.com to start the returns or exchange process.
We know all too well how difficult it can be to get the sizing right when it comes to babies and children, we're very happy to speak to you about sizing before you place an order. Please email us at hello@baboushkini.com with your child's age and measurements, and the item(s) you are interested in!